Visiting Tokyo? 10 FAQs About Facials and Japanese Kogao Treatments
If you're visiting Tokyo and thinking about getting a facial or trying a Japanese-style Kogao (small-face) treatment during your trip, you may have a few practical questions before booking.
Can you book on the same day? Do you need to speak Japanese? How long does a treatment take?
In this guide, we answer 10 common questions about Atelier Kogao Omotesando to help you plan your visit.
Q1. Is there a facial salon in Tokyo that offers English support?
At Atelier Kogao Omotesando, our staff can assist with simple, everyday English.
For more detailed explanations, we can also use translation tools to help communicate clearly. If you're not comfortable speaking Japanese, please feel free to contact us.
Q2. Can I book a same-day appointment, or walk in without a reservation?
Atelier Kogao generally operates by appointment.
Same-day appointments may be available, depending on our schedule. Please contact us through LINE to check availability before visiting.
We recommend booking in advance whenever possible, especially if you have a tight sightseeing schedule.
Q3. Can you recommend a facial salon near Omotesando, Shibuya, or Ginza?
Atelier Kogao Omotesando is approximately a 6-minute walk from Omotesando Station.
As Atelier Kogao's first location in Japan, our Omotesando salon offers the Kogao treatments and facial services developed through our experience in Singapore.
If you're exploring Omotesando or nearby areas of Tokyo, our salon may be a convenient option to consider during your trip.
Q4. Is there any downtime? Can I wear makeup after my treatment?
Our treatments focus on hands-on techniques and do not involve needles or injected products.
Post-treatment reactions can vary depending on the individual and the treatment received.
Depending on your skin's condition, you may be able to apply makeup shortly after your session.
However, temporary redness or skin sensitivity may occur.
If you have sightseeing plans, a dinner reservation, or another important event immediately afterward, please let us know in advance.
Q5. How is a Japanese Kogao treatment different from a facial elsewhere?
Facial treatments vary depending on the salon, technique, and country.
Atelier Kogao's Kogao Kyousei (Japanese small-face treatment) uses hands-on techniques provided under the supervision of physiotherapists and a dentist.
The treatment focuses on areas such as facial muscle tension and the appearance of puffiness.
The approach differs from treatments that focus primarily on the surface of the skin.
Results vary from person to person. The treatment is not intended to change the underlying bone structure of the face.
Q6. Can I pay by credit card?
Yes. We accept credit cards, including cards issued overseas.
If you have questions about whether your particular card or payment method is accepted, please contact us before your appointment.
Q7. How long does a treatment take? Can I fit one in between sightseeing?
We offer different treatment options to suit your schedule, including:
Kogao Express: 40 minutes
Kogao Signature: 75 minutes
Please note that first-time appointments require additional time for the initial consultation.
We recommend allowing approximately 90 minutes for Kogao Express and 120 minutes for Kogao Signature on your first visit, including the consultation.
If you have plans immediately before or after your appointment, please let us know when booking so you can plan your schedule accordingly.
Q8. How do I book, and can I contact you in English?
You can contact Atelier Kogao Omotesando through either of the following channels:
LINE:
https://line.me/R/ti/p/@211qnjjj
WhatsApp:
+81-70-8530-8787
We welcome inquiries in English. Simple questions can usually be answered directly, while translation tools may be used for more detailed discussions.
Please contact us to check availability, ask about treatments, or arrange your appointment.
Q9. I have sensitive skin or a medical condition. Can I still receive a treatment?
Whether a treatment is suitable depends on your individual condition and the treatment you wish to receive.
If you are pregnant, use a pacemaker or another electronic medical device, or have active skin inflammation or severe sunburn, please contact us before booking.
We may need to postpone or decline treatment, depending on your circumstances.
Please let us know about any relevant skin concerns or medical conditions when making your inquiry.
We can then discuss whether the treatment may be appropriate for you.
Q10. What's the nearest station, and how do I find the salon?
Atelier Kogao Omotesando is approximately a 6-minute walk from Omotesando Station.
Address:
Room 305, Mes Elites Omotesando
3-2-19 Jingumae, Shibuya-ku
Tokyo 150-0001, Japan
We recommend checking the route before your appointment so you can arrive comfortably and on time.
Summary: Plan Your Facial Visit to Atelier Kogao Omotesando
If you're planning to get a facial or try a Japanese Kogao treatment during your Tokyo trip, it's helpful to check the booking process, payment options, language support, and appointment duration in advance.
Atelier Kogao Omotesando offers Kogao Express (40 minutes) and Kogao Signature (75 minutes), with additional time required for the initial consultation on your first visit.
We welcome inquiries in English and accept credit cards issued overseas.
To ask a question or arrange your appointment, contact us through LINE or WhatsApp.
LINE:
https://line.me/R/ti/p/@211qnjjj
WhatsApp:
+81-70-8530-8787
For bookings and inquiries, please feel free to contact us through our online booking site or LINE.
Atelier Kogao | Omotesando
Mes Elites Omotesando, Room 305
3-2-19 Jingumae, Shibuya-ku, Tokyo, Japan
Opening Hours
Weekdays: 10:30 AM – 9:00 PM
Weekends & Public Holidays: 10:30 AM – 7:00 PM
LINE: https://lin.ee/S1pdwPw
Instagram: https://www.instagram.com/atelierkogao_tokyo
